Shipping policy

Last updated: August 26, 2026

SHIPPING DESTINATIONS

Nobelune currently ships physical products to eligible addresses within the United States. We do not currently offer international shipping.

PROCESSING TIME

Orders are normally processed within 1–3 business days. Orders placed on weekends or public holidays begin processing on the next business day.

SHIPPING COST AND DELIVERY TIME

Standard shipping is free for eligible U.S. orders.

Estimated delivery time is 5–10 business days after dispatch. Business days are Monday through Friday, excluding public holidays. Delivery estimates are not guaranteed and can be affected by carrier delays, severe weather, high-volume periods, or circumstances beyond our reasonable control.

Deliveries to Alaska, Hawaii, U.S. territories, APO/FPO addresses, and remote locations may take longer or may be unavailable.

TRACKING

When tracking becomes available, we will send it to the email address used at checkout. Tracking information may take up to 48 hours to update after shipment.

MULTIPLE PACKAGES

Orders containing multiple products may arrive in separate packages and on different dates. You will not be charged additional shipping fees when an order is divided into multiple shipments.

ADDRESS CHANGES

Please verify your shipping address before completing checkout. If you need to make a correction, contact thenoblelune@gmail.com within 12 hours of placing your order. We cannot guarantee address changes after processing has begun.

DELAYS

If we are unable to ship your order within the promised timeframe, we will contact you with a revised estimated date. You may accept the delay or cancel the unshipped order for a full refund.

LOST OR DAMAGED PACKAGES

If tracking has not updated for 7 business days beyond the estimated delivery window, contact us at thenoblelune@gmail.com so we can investigate with the carrier.

If an order arrives damaged, contact us within 7 days of delivery and include your order number and clear photos of the product and packaging.

If tracking shows “delivered” but you cannot locate the package, check around the property, ask household members or neighbors, and contact the carrier. If it is still missing, contact us within 7 days of the recorded delivery date.

DIGITAL PRODUCTS

Digital products are delivered electronically and do not require shipping. Download instructions are sent to the email address used at checkout after payment is confirmed.

CONTACT

For shipping questions, email thenoblelune@gmail.com.